24 Jan 2021
Domiciliary Care & Support Worker
IsMyJob. Preston, Lancashire -

Domiciliary Care & Support Worker

Full-time, Permanent

IsMyJob — Preston, Lancashire

£9.00 per hour




Our Client is looking for mature and dedicated staff to support our elderly Service-users in Preston areas.



The role of a Domiciliary Care Worker is to work without direct supervision in the home of the Service-user providing care and support including personal, social and domestic support whilst adhering to the Service-user’s individual care and support plan. The aim of the position is to enable Service-users to safely remain in their own homes with as much independence as possible. Alongside providing care and support in a professional, discreet and caring manner, always ensuring the Service-user’s right to privacy and dignity is maintained.




Involvement and Information

  • To be aware of the Company, including the structure of the organisation.

  • To know-how, and where to access Company policies and procedures and relevant documentation.

  • To ensure that all Service-users understand the care and treatment choices that are available to them.

  • To know the arrangements in place for obtaining and acting in accordance with the consent of the Service-users.

  • To positively promote the Service-users’ right to choice and independence whilst ensuring that they are treated with the utmost respect, privacy and dignity at all times.

  • To be aware of local and national services and sources of support so that information can be provided to Service-users upon request.


Personalised Care, Treatment and Support

  • To assist Service-users with personal care needs, as detailed in their individual care plan, in an appropriate manner to help meet their desired outcomes.

  • To assist Service-users with mobility problems and other physical disabilities, including incontinence, using aids and personal equipment i.e. hoists, assistive technology, etc. in line with their individual care plans.

  • To communicate effectively with Service-users, carers and other professionals.

  • To report any concerns to your line manager relating to significant changes in the Service-users’ health and support needs.

  • To contribute to the Service-users’ review process, along with the Service-users’ assessor and all other involved parties, by using your knowledge of assisting the Service-users in meeting the desired outcomes.


Safeguarding and Safety

  • To understand the arrangements for ensuring that Service-users are safeguarded against the risk of abuse.

  • Have the ability to, in accordance with Company and Local Policies: identify the potential for abuse, take appropriate preventive measures to respond to allegations of abuse.

  • To report any untoward incidents or accidents to your line manager in accordance with

  • Company policy and quality monitoring processes.

  • To identify risk of infection or contamination and alert concerns to your line manager for further assessment.

  • To assist with the general standards of hygiene and cleanliness in accordance with planned care and support.

  • To ensure that as far as reasonably practicable where equipment is provided as part of the care and support plan it is safe and fit for purpose.

  • To assist or administer the Service-users’ medication in line with the Company’s policy.


Policy and Procedures.

  • To undertake the appropriate level of training and regular updates to stay abreast of best practice with regard to medication.

  • To adhere to actions identified in Risk Assessments, in accordance with both relevant

  • Company Policies and standard legislative Health and Safety requirements.

  • To report any observed faults, defects or damage to the premises, fixtures and fittings or equipment to your line manager.


Suitability of Staffing

  • To inform your line manager if you experience difficulty getting to your scheduled visit at the agreed time.

  • To attend supervision, annual appraisals and team meetings with the Registered Manager and use this to inform your Personal Development Plan.

  • To maintain awareness of the best practice.


Quality and Management

  • To ensure the Company’s Complaints Policy and Procedures are followed when dealing with any concerns or complaints raised by Service-users or their carers.

  • To keep legible, accurate and detailed records in line with company policy and regulatory requirements.

  • To understand and comply with both Company and legislative requirements regarding confidentiality and data protection.

  • Attend staff meetings, as required, for the dissemination of information about the service, peer support and exchange of ideas.


  • 5.6 weeks holiday per year

  • Comprehensive induction programme

  • Pension plan

  • Free car parking (first come first serve basis)

  • Continuing professional development



Person Specification


Experience & Knowledge:

  • An understanding of the health and social care sector and the provision of person-centred care in the community. 

  • Ability and willingness to undertake personal care.

  • Previous experience in a similar role.

  • Basic understanding of how rights, dignity, privacy, respect and choice are important when providing care.


Personal Qualities

  • Good level of self-motivation

  • Effectively manage own workload and time, whilst being flexible.

  • Have a caring, patient and reliable nature.

  • Communication

  • Good level of written and spoken English

  • Ability to communicate clearly with Service-users, colleagues and others.

  • Teamwork

  • Ability to work co-operatively and effectively with colleagues, Service-users and others.



  • Good level of general education

  • NVQ or other professional qualifications in care OR willingness to train towards such a qualification.

  • Ability to undertake a compulsory three-day induction training programme.



  • Full, clean UK driving license and access to a suitable vehicle.

  • The legal right to work in the UK.

Posted on: 2020-06-27
Expires: 2021-06-30