11 Aug 2020
German Speaking Customer Service Roles Available in Lisbon, Portugal – Hiring Now for June Start! 
MGI Recruitment. Lisbon - Portugal

Our client, specialists in outsourced customer experience management. 

We know that human talent is a key point in reaching success, therefore we request enterprising persons, with ambitious goals and a winning mentality. 

Do you like challenges? If so, we're looking for people like you! 

We invite you to consider a career within a multicultural environment, where you will have the opportunity to add your talent to the world's best staff.  And be rewarded! 

We are looking for people with experience in customer service to provide an excellent service to customers by phone, email and chat to support the German speaking market. 

Have no worries about the relocation? The company itself helps you in everything: 



  •  Traveling cost refunded after competition of the 3rd month of work 

  •  Monthly accommodation allowance paid monthly for the first 3 months 


On offer: 

Yearly gross salary – 24K 

o   Performance bonus very month 

o   Monthly language bonus every month 

o   Project bonus every month 

o   Loyalty bonus every 3 months 

o   Meal allowance every month  

 



  • Private Health Insurance applicable after 6 months 

  • Permanent Contract 

  • Initial training fully paid by the company 

  • Continuous training and development 

  • Traveling cost refunded after competition of the 3rd month of work 

  • Monthly accommodation allowance paid for the first 3 months – Rental discounts available thereafter 


 

The missions: 



  • Communicate with customers by phone, email and online to provide exceptional service 

  • Establish a relationship with customers to help them with their inquiries, in particular: taking orders, product information, monitoring of deliveries, returns, ... 

  • Discuss new products and manage multiple tasks to quickly resolve customer queries 

  • Identify ways to improve processes to improve sales, brand loyalty, service and customer experience 

  • Update systems with information and help marketing, retail and other teams improve service and customer satisfaction 


Your profile: 



  • Fluent German and English (written and spoken) 

  • Good computer skills 

  • Valid Work Visa for Portugal / EU Passport 

  • Ability to resolve conflict and diffuse tension. 

  • Strong time management skills. 


 

Some average prices: 



  • Transport Monthly Pass in Portugal - €37 

  • Rent per month (1 bedroom) City Centre - €629 

  • Rent per month (1 bedroom) Outside City Centre - €460 

  • Meal, Inexpensive Restaurant - €7.50 


 

 

If you are ready to go on an adventure, send us your CV and we will call you with pleasure to discuss everything in detail.  

Publicado em: 2020-05-28
Validade: 2021-06-30