A German luxury / Performance Car brand is now looking to hire bilingual professionals, German and English, to represent them.
We invite you to become a team member of a leader in high-value global business services that partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements.
The global business services firm transforms the customer experience, and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction.
Based in 24 countries with a staff of more than 54,000 who speak 40+ languages, our client offers industry expertise in 10 industries:
Are you worried about the relocation? The company itself helps you in everything:
- Traveling cost refunded after competition of the 3rd month of work
- Monthly accommodation allowance paid monthly for the first 3 months
On offer:
- Attractive monthly salary
- Meal allowance every month
- Performance bonus every month
- Monthly language bonus every month
- Loyalty bonus every 3 months
- Private Health Insurance applicable after 6 months
- CDI Contract
- Initial training fully paid by the company
- Continuous training and development
The missions:
- Communicate with customers by phone, email and online to provide exceptional service
- Establish a relationship with customers to help them with their inquiries, in particular: taking orders, product information, monitoring of deliveries, returns, ...
- Discuss new products and manage multiple tasks to quickly resolve customer queries
- Identify ways to improve processes to improve sales, brand loyalty, service and customer experience
- Update systems with information and help marketing, retail and other teams improve service and customer satisfaction
Your profile:
- Fluent German and English (written and spoken)
- Good computer skills
- Valid EU Visa Passport
- Ability to resolve conflict and diffuse tension.
- Strong time management skills.
If you are ready to go on an adventure, send us your CV and we will call you with pleasure to present everything in detail.
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Publicado em: 2020-05-13
Validade: 2021-06-30
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