24 Jan 2021
Internationale Erfahrung - Kundenberater – Deutschsprachige - Umzug unterstützt in Portugal
MGI Recruitment. Lisbon - Portugal

A German luxury / Performance Car brand is now looking to hire bilingual professionals, German and English, to represent them.

We invite you to become a team member of a leader in high-value global business services that partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements.

The global business services firm transforms the customer experience, and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction.

Based in 24 countries with a staff of more than 54,000 who speak 40+ languages, our client offers industry expertise in 10 industries:

Are you worried about the relocation? The company itself helps you in everything:

  • Traveling cost refunded after competition of the 3rd month of work

  • Monthly accommodation allowance paid monthly for the first 3 months

On offer:

  • Attractive monthly salary

  • Meal allowance every month

  • Performance bonus every month

  • Monthly language bonus every month

  • Loyalty bonus every 3 months

  • Private Health Insurance applicable after 6 months

  • CDI Contract

  • Initial training fully paid by the company

  • Continuous training and development

The missions:

  • Communicate with customers by phone, email and online to provide exceptional service

  • Establish a relationship with customers to help them with their inquiries, in particular: taking orders, product information, monitoring of deliveries, returns, ...

  • Discuss new products and manage multiple tasks to quickly resolve customer queries

  • Identify ways to improve processes to improve sales, brand loyalty, service and customer experience

  • Update systems with information and help marketing, retail and other teams improve service and customer satisfaction

Your profile:

  • Fluent German and English (written and spoken)

  • Good computer skills

  • Valid EU Visa Passport

  • Ability to resolve conflict and diffuse tension.

  • Strong time management skills.

If you are ready to go on an adventure, send us your CV and we will call you with pleasure to present everything in detail.

Publicado em: 2020-05-13
Validade: 2021-06-30