The company is looking for friendly, adventurous, empathetic communicators to support the German speaking market.
They are pleased to offer customer service roles for a world-renowned client in the global German high performance luxury car exclusive brand.
Our client is offering a role to fluent German speakers in customer support.
They offer excellent benefits and a relocation package to Lisbon, more details below.
Lisbon is an amazing city with an abundance of culture, clubs, gourmet food and stunning architecture. Oh wait, I forgot, THE WEATHER!!!! It is amazing.
So, if you are adventurous, need a career change or just some new scenery then it is time to apply. What’s holding you back?
On offer:
- Attractive monthly salary
- Meal allowance every month
- Performance bonus every month
- Monthly language bonus every month
- Loyalty bonus every 3 months
- Private Health Insurance applicable after 6 months
- CDI Contract
- Initial training fully paid by the company
- Continuous training and development
- Traveling cost refunded after competition of the 3rd month of work
- Monthly accommodation allowance paid monthly for the first 3 months
The missions:
- Communicate with customers by phone, email and online to provide exceptional service
- Establish a relationship with customers to help them with their inquiries, in particular: taking orders, product information, monitoring of deliveries, returns, ...
- Discuss new products and manage multiple tasks to quickly resolve customer queries
- Identify ways to improve processes to improve sales, brand loyalty, service and customer experience
- Update systems with information and help marketing, retail and other teams improve service and customer satisfaction
Your profile:
- Fluent German and English (written and spoken)
- Good computer skills
- Valid EU Visa Passport
- Ability to resolve conflict and diffuse tension.
- Strong time management skills.
If you are ready to go on an adventure, send us your CV and we will call you with pleasure to present everything in detail.
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Publicado em: 2020-05-13
Validade: 2021-06-30
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