26 Jan 2021
German Luxury / Performance Car Brand Seeks Fluent Deutschsprachige Customer Support – June Start Dates – Lisbon, Portugal
MGI Recruitment. Lisbon - Portugal

The company is looking for friendly, adventurous, empathetic communicators to support the German speaking market.

They are pleased to offer customer service roles for a world-renowned client in the global German high performance luxury car exclusive brand.

Our client is offering a role to fluent German speakers in customer support.

They offer excellent benefits and a relocation package to Lisbon, more details below.

Lisbon is an amazing city with an abundance of culture, clubs, gourmet food and stunning architecture. Oh wait, I forgot, THE WEATHER!!!! It is amazing.

So, if you are adventurous, need a career change or just some new scenery then it is time to apply. What’s holding you back?

On offer:

  • Attractive monthly salary

  • Meal allowance every month

  • Performance bonus every month

  • Monthly language bonus every month

  • Loyalty bonus every 3 months

  • Private Health Insurance applicable after 6 months

  • CDI Contract

  • Initial training fully paid by the company

  • Continuous training and development

  • Traveling cost refunded after competition of the 3rd month of work

  • Monthly accommodation allowance paid monthly for the first 3 months

The missions:

  • Communicate with customers by phone, email and online to provide exceptional service

  • Establish a relationship with customers to help them with their inquiries, in particular: taking orders, product information, monitoring of deliveries, returns, ...

  • Discuss new products and manage multiple tasks to quickly resolve customer queries

  • Identify ways to improve processes to improve sales, brand loyalty, service and customer experience

  • Update systems with information and help marketing, retail and other teams improve service and customer satisfaction

Your profile:

  • Fluent German and English (written and spoken)

  • Good computer skills

  • Valid EU Visa Passport

  • Ability to resolve conflict and diffuse tension.

  • Strong time management skills.

If you are ready to go on an adventure, send us your CV and we will call you with pleasure to present everything in detail. 

Publicado em: 2020-05-13
Validade: 2021-06-30