Our client is currently looking to add a dynamic Bilingual (French and English) Customer Care Representative to their team.
Are you motivated by growth and development? If so, this company is for you!
- Location: West Mississauga
- Industry: Medical Devices
- Salary: $52,500 plus bonuses
- 3 weeks’ vacation
- Room for growth
- Discount on products
- Gym membership (Wellness Allowance)
- Primary responsibility answer phones and emails in an efficiently and accurately input customer.
- Prioritize customer inquiries ensuring proper communication to the appropriate team
- Track and manage delivery estimates and issues
- Inventory stock checks
- Communicate with team members to resolve customer requests/ concerns, ensuring proper escalation
- Excellent interpersonal, verbal, and written communication skills
- Must have exceptional attention to detail
- 1+ year of experience over the phone
- Excellent communication skills in French/English
Posted on: 2020-04-20