04 Aug 2020
French Customer Service in Lisbon, Portugal
MGI Recruitment. Lisbon - Portugal

French Customer Service for an online tourism marketplace in Lisbon, Portugal

The routine can tire, and often it comes to our minds to change life and move to another country to start from scratch. But moving toward a new adventure sometimes means a big change. We have the perfect adventure for you in Lisbon, Portugal!

We are looking for a fluent French speaker with a good command of English and who have a good communication skill to work for one of the largest companies in the world.

Mission:



  • Communicate in French with customers by phone, email and online chat to provide exceptional customer service

  • Establish a relationship with customers to help them with their inquiries, in particular: taking orders, product information, monitoring of deliveries, returns, ...

  • Discuss new products and manage multiple tasks to quickly resolve customer queries

  • Identify ways to improve processes to improve sales, brand loyalty, customer service and experience

  • Update systems with information and help marketing, retail and other teams improve service and customer satisfaction


Your profile:



  • Previous experience as: Cashier, Receptionist, Seller, Administrative Assistant, Assistant Manager, Host, Hostess, Secretary, Customer Advisor, Commercial, Telemarketer, Home Agent.

  • Fluent French and English (B2)

  • Good computer skills



Benefits:



  • Traveling cost refunded after competition of the 3rd month of work

  • Monthly accommodation allowance paid monthly for the first 3 month

  • Attractive monthly salary

  • Meal allowance every month

  • Performance bonus every month

  • Monthly language bonus every month

  • Private Health Insurance applicable after 6 months 

  • CDI Contract

  • Initial training fully paid by the company

  • Continuous training and development



If you are ready to go on an adventure and succeed, send us your CV and we will be happy to call you to present everything in detail about this unique role. Don’t miss it!




Publicado em: 2020-02-25
Validade: 2021-06-30