Domiciliary Care & Support Worker
IsMyJob — Preston, Lancashire
£9.00 per hour
Our Client is looking for mature and dedicated staff to support our elderly Service-users in Preston areas.
The role of a Domiciliary Care Worker is to work without direct supervision in the home of the Service-user providing care and support including personal, social and domestic support whilst adhering to the Service-user’s individual care and support plan. The aim of the position is to enable Service-users to safely remain in their own homes with as much independence as possible. Alongside providing care and support in a professional, discreet and caring manner, always ensuring the Service-user’s right to privacy and dignity is maintained.
MAIN DUTIES AND KEY RESPONSIBILITIES
Involvement and Information
- To be aware of the Company, including the structure of the organisation.
- To know-how, and where to access Company policies and procedures and relevant documentation.
- To ensure that all Service-users understand the care and treatment choices that are available to them.
- To know the arrangements in place for obtaining and acting in accordance with the consent of the Service-users.
- To positively promote the Service-users’ right to choice and independence whilst ensuring that they are treated with the utmost respect, privacy and dignity at all times.
- To be aware of local and national services and sources of support so that information can be provided to Service-users upon request.
Personalised Care, Treatment and Support
- To assist Service-users with personal care needs, as detailed in their individual care plan, in an appropriate manner to help meet their desired outcomes.
- To assist Service-users with mobility problems and other physical disabilities, including incontinence, using aids and personal equipment i.e. hoists, assistive technology, etc. in line with their individual care plans.
- To communicate effectively with Service-users, carers and other professionals.
- To report any concerns to your line manager relating to significant changes in the Service-users’ health and support needs.
- To contribute to the Service-users’ review process, along with the Service-users’ assessor and all other involved parties, by using your knowledge of assisting the Service-users in meeting the desired outcomes.
Safeguarding and Safety
- To understand the arrangements for ensuring that Service-users are safeguarded against the risk of abuse.
- Have the ability to, in accordance with Company and Local Policies: identify the potential for abuse, take appropriate preventive measures to respond to allegations of abuse.
- To report any untoward incidents or accidents to your line manager in accordance with
- Company policy and quality monitoring processes.
- To identify risk of infection or contamination and alert concerns to your line manager for further assessment.
- To assist with the general standards of hygiene and cleanliness in accordance with planned care and support.
- To ensure that as far as reasonably practicable where equipment is provided as part of the care and support plan it is safe and fit for purpose.
- To assist or administer the Service-users’ medication in line with the Company’s policy.
Policy and Procedures.
- To undertake the appropriate level of training and regular updates to stay abreast of best practice with regard to medication.
- To adhere to actions identified in Risk Assessments, in accordance with both relevant
- Company Policies and standard legislative Health and Safety requirements.
- To report any observed faults, defects or damage to the premises, fixtures and fittings or equipment to your line manager.
Suitability of Staffing
- To inform your line manager if you experience difficulty getting to your scheduled visit at the agreed time.
- To attend supervision, annual appraisals and team meetings with the Registered Manager and use this to inform your Personal Development Plan.
- To maintain awareness of the best practice.
Quality and Management
- To ensure the Company’s Complaints Policy and Procedures are followed when dealing with any concerns or complaints raised by Service-users or their carers.
- To keep legible, accurate and detailed records in line with company policy and regulatory requirements.
- To understand and comply with both Company and legislative requirements regarding confidentiality and data protection.
- Attend staff meetings, as required, for the dissemination of information about the service, peer support and exchange of ideas.
- 5.6 weeks holiday per year
- Comprehensive induction programme
- Pension plan
- Free car parking (first come first serve basis)
- Continuing professional development
Experience & Knowledge:
- An understanding of the health and social care sector and the provision of person-centred care in the community.
- Ability and willingness to undertake personal care.
- Previous experience in a similar role.
- Basic understanding of how rights, dignity, privacy, respect and choice are important when providing care.
- Good level of self-motivation
- Effectively manage own workload and time, whilst being flexible.
- Have a caring, patient and reliable nature.
- Good level of written and spoken English
- Ability to communicate clearly with Service-users, colleagues and others.
- Ability to work co-operatively and effectively with colleagues, Service-users and others.
- Good level of general education
- NVQ or other professional qualifications in care OR willingness to train towards such a qualification.
- Ability to undertake a compulsory three-day induction training programme.
- Full, clean UK driving license and access to a suitable vehicle.
- The legal right to work in the UK.
Posted on: 2020-06-27