04 Jul 2020
International Experience – German Technical Support for a Luxury car brand in Lisbon, Portugal – June start date 
MGI Recruitment. Lisbon - Portugal


A German luxury / Performance Car brand is now looking to hire bilingual professionals, German with English, to represent them. 

We invite you to become a team member of a leader in high-value global business services that partner, with its clients, to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. 

The global business services firm transforms the customer experience and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction. 

Based in 24 countries with a staff of more than 54,000 who speak 40+ languages, our client offers industry expertise in 10 industries: 

Are you worried about the relocation? The company itself helps you with everything: 



  • Traveling cost refunded after competition of the 3rd month of work 

  • Monthly accommodation allowance paid monthly for the first 3 months 


On offer: 



  • Attractive monthly salary – €1, 627/month (paid 14 months) 


-       Performance bonus every month 

-       Monthly language bonus every month 

-       Project bonus every month 



  • Meal allowance every month – €157/month (paid 14 months) 

  • Loyalty bonus every 3 months – €300 

  • Private Health Insurance applicable after 6 months - In house Dr. Available to you until then 

  • Permanent Contract 

  • Initial training fully paid by the company 

  • Continuous training and development 


 

The missions



  • Communicate with customers by phone, email and online to provide exceptional service 

  • Establish a relationship with customers to help them with their inquiries, in particular: taking orders, product information, monitoring of deliveries, returns, ... 

  • Discuss new products and manage multiple tasks to quickly resolve customer queries 

  • Identify ways to improve processes to improve sales, brand loyalty, service and customer experience 

  • Update systems with information and help marketing, retail and other teams improve service and customer satisfaction 


Your profile: 



  • Fluent German and English (written and spoken) 

  • Good computer skills 

  • Valid Work Visa for Portugal / EU Passport 

  • Ability to resolve conflict and diffuse tension. 

  • Strong time management skills. 


 

Some average prices: 



  • Transport Monthly Pass in Portugal - €37 

  • Rent per month (1 bedroom) City Centre - €629 

  • Rent per month (1 bedroom) Outside City Centre - €460 

  • Meal, Inexpensive Restaurant - €7.50 


 

 

If you are ready to go on an adventure, send us your CV and we will call you with pleasure to present everything in detail. 

Publicado em: 2020-05-28
Validade: 2021-06-30