Our client company is an award-winning Air Conditioning Company that has developed its business over many years by dedicating themselves to quality of service, customer excellence and, using the best equipment. They have become the number one choice for HVAC service and installation in multi family homes throughout Florida and have developed long-standing relationships with many developers. The company has a long and established history of using only the best systems on the market that represent value for the money spent and will last well beyond expectations of inferior products. That is why they have partnered with Carrier Air Conditioning Systems believed by them to be the best product on the market today for both residential air conditioning and corporate installs.
The company has an immediate need for four Multi-Family HVAC Superintendents, three to be based in Central Florida and one in Miami.
Work Hours: Monday-Friday, including some weeknights and weekends
To manage and oversee the Multi Family Construction project. You will be expected to watch over budgets, scheduling, review orders and equipment purchases, material inventories (field and warehouse), labor force, etc. Superintendents should be able to confirm that there is clear and concise communication with customers; which means keeping customers informed about schedules and lead-times, providing updates on jobs, assisting with any problems that may arise, and making sure the customer is satisfied and will want to use the client again.
Superintendents are responsible for overseeing the training and efficiency of subordinates, adhering to and enforcing all company policies, making sure all required paperwork is completed and turned into the office on time, clean and safe jobsites, and managing the utilization of materials.
The Superintendent is expected to handle all aspects of the multifamily project construction field operations; and to ensure its continued profitability, safety, growth, and that the company’s field efficiencies are strictly enforced.
· Responsible for the material and labor for the Multi Family Construction Project.
· Notify management of any concerns with budgets.
· Manage the material and labor budget set for each individual project and job.
· Communicate scheduling backlog to field managers as necessary.
· Ensure the submission of all change orders to the Division VP are done in a timely fashion.
· Assist the Operations Manager each week with the preparation of work in progress.
· Return all builder and customer calls in a timely manner, while documenting all schedule changes, change orders, field directives etc.
· Check billing from previous week’s jobs.
· Find out any punch list or uncompleted items and confirm junior superintendent is getting items completed.
· Coordinate installation issues.
· Follow-up with junior superintendent about missing weekly reports as necessary.
· Keep Multi Family vehicles & site trailer on every jobsite clean and organized.
· Schedule revised redlines with updates & design schedules, by coordinating with the General Superintendent & Operations Manager.
· Updated schedules are to be submitted and discussed in the weekly staff meeting.
· Ensure junior superintendent is purchasing equipment and scheduling subcontractors. A 10-day minimum lead-time should be maintained.
· Implement the department’s training calendar and ensure that all sub crews meet the company and department’s qualifications in customer service skills, as well as technically.
· Control warranty through proper training & monitoring, by taking corrective action when necessary.
· Resolve open issues in a fast and efficient manner
· Confirm junior superintendent is coordinating with purchasing/warranty departments as needed, regarding returns, warranty, delivery etc.
· Continue to develop and implement labor saving installation practices, while challenging others within the department and company, to do the same.
· Confirm junior superintendents are coordinating the scheduling of service tech labor, five days prior to project.
· Other duties and tasks as assigned.
Performance Indicators: Key business indicators that will measure the effectiveness of the Superintendent.
· Project revenue averages a minimum of $100k per month, per job.
· Degree to which Labor/Material Management principles are utilized.
· Contract performance: how many hours for shop, warranty, trim and startup are incurred, compared to the number of hours estimated.
· Degree to which superintendents, installers, and the department in general, improve in ability and in efficiency.
· Number of times per month that jobs are started without a five-day lead time in the staging and ordering process.
· The amount of warranty expense and hours on a monthly basis.
· Quality of paperwork.
· Ability to control overhead costs within the department.
· Warranty & Correction expense for the department is at or below 1%.
· Percentage over/under annual business plan.
· Degree to which annual, quarterly, and monthly department goals are reached.
· Workers comp claims should be at zero if safety meeting and policies are followed.
· The amount of last-minute sub pay requests that are submitted.
· Timely response to customer concerns and phone calls.
· Labor expense overruns.
· Satisfied customers v. unsatisfied customers.
· Superintendent’s paperwork is being turned in on time.
· Jobsites are clean and jobsite inventory is stored in an orderly fashion.
· Junior superintendent is doing what is expected of them.
· Control the number of emergency and quick-build orders.
Job Type: Full-time
Salary: $50,000.00 to $75,000.00 /year