03 Jul 2020
Bilingual Customer Service Representative - ST
BilingualOne. Mississauga, ON - Canada

Our client in the Mississauga area is currently seeking a Bilingual English/French Customer Service Representative to join their growing team! This is a great opportunity for someone who thrives in providing excellent service to their customers.

Perks:



  • Flexible benefits package

  • RRSP matching program

  • 3 weeks' vacation plus 2 personal days

  • Gym discount

  • Growth opportunity within the organization

  • Opportunity to work remotely 1-2 days per week

  • Discount on company products


Duties:



  • Provide outstanding service to both internal and external customers in French and English

  • Responsible for receiving and processing inbound calls, faxes, emails, chat function, repair and technical inquiries from both customers and field sales personnel

  • Demonstrate strong knowledge of the company’s online website to increase overall customer base, drive online sales, and troubleshoot online customer issues

  • Ensure effective time management to provide quality service to 50-60 customer contacts per day

  • Additional duties as assigned


Qualifications:



  • Must have fluent communication skills in both English and French

  • Prefer at least 1 year of inside sales/customer service experience in a corporate environment (will consider retail depending on the experience)

  • Ability to work independently as well as in a team environment


If this role is of interest to you, please apply directly to this posting today!

 

Posted on: 2020-04-20
Expires: 2020-12-31