09 Jul 2020
Join a young, dynamic and multicultural team in a modern and bright call centre - French speakers in Lisbon, Portugal
MGI Recruitment. Lisbon - Portugal

Join a young, dynamic and multicultural team in a modern and bright call centre - French speakers in Lisbon, Portugal

Do you want to live in another country with the goal of advancing your career or changing your lifestyle?

If your main goal is to live an international experience that enriches you and allows you to grow professionally, this is what you are looking for!

You can learn the local language and open yourself to new experiences.

 

Role:
 



  • Communicate with customers by phone, email and online to provide exceptional service

  • Establish a relationship with customers to help them with their inquiries, in particular: taking orders, product information, monitoring of deliveries, returns, ...

  • Discuss new products and manage multiple tasks to quickly resolve customer queries

  • Identify ways to improve processes to improve sales, brand loyalty, service and customer experience

  • Update systems with information and help marketing, retail and other teams improve service and customer satisfaction


 

Requirements:



  • Native level of French

  • Good knowledge of English language (B2+)

  • Great communication & soft skills

  • Computer knowledge

  • Work experience in customer support will be considered as an advantage


 

The client provides you a relocation package:



  • Traveling cost refunded after competition of the 3rd month of work

  • Monthly accommodation allowance paid monthly for the first 3 month

  • Attractive monthly salary

  • Meal allowance every month

  • Performance bonus every month

  • Monthly language bonus every month

  • Private Health Insurance applicable after 6 months

  • CDI Contract

  • Initial training fully paid by the company

  • Continuous training and development


 

Don’t miss this opportunity and start this rewarding experience.



 

Publicado em: 2020-03-02
Validade: 2021-06-30